Any admission tickets are issued to individuals on the day of excursion.
Day Trips – Full details of the arrangements for each trip will be advised to customers around a week before departure by email (or post if we don’t have an email address for you).
Short Breaks – Full details of the arrangements for each trip will be advised to customers around two weeks before departure by email (or post if we don’t have an email address for you).
It is the customer’s responsibility to ensure they have received confirmed details. Please check final details carefully as pickup points or times may have changed since your original booking.
Final invoices and Itineraries are also available via our Manage My Booking service at the same times as detailed above. You only need your booking reference and the email address used for the original booking to log on.